Shift Supervisor: Behavioral Health Lead & Mentor

New Haven; Saratoga Springs (UT); On-site; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Parental Leave

Life & Disability Coverage

401(k) with Company Match

PTO & Holidays

Employee Assistance Program (EAP)

Job summary

New Haven in Saratoga Springs, UT, on-site, seeks individuals with a passion for adolescent mental health to lead mentor teams and support shift operations. The role involves supervising mentors, onboarding staff, and delivering weekly training within a trauma-informed residential setting.

Requires 21+, HS diploma, valid driver’s license, and Utah background check. Opportunities include strong benefits and a mission-driven work environment.

Qualifications

• Must be 21+, high school diploma or equivalent, valid driver’s license with clean record, pass Utah State background check.
• Willing to commit for minimum 8 months and obtain Food Handler’s Permit before starting.
• Well-versed in company policies, hiring and disciplinary procedures, and Mentor responsibilities.
• Understanding of student challenges, behavioral disorders, and medication protocols.
• Leads by example with teaching, motivation, and team-building skills.
• Works with interdisciplinary teams including therapists and nurses.
• Calm under pressure with crisis management and strong communication.

Responsibilities

• Lead with Purpose: Supervise and support Mentors during shifts, recognizing standout performance and fostering a positive team culture.
• Strategic Delegation: Assign responsibilities to ensure smooth shift operations.
• Talent Onboarding: Partner with HR to hire and onboard candidates for long-term success.
• Thorough Orientation: Guide new hires through structured, checklist-based orientation.
• Continuous Development: Facilitate weekly training sessions and ongoing coaching.
• Performance Oversight: Monitor staff performance with quarterly reviews.
• Accountability & Discipline: Address performance issues using disciplinary protocols.
• Clear Communication: Share shift updates during handoffs for continuity.
• Team Representation: Advocate for your shift during interdisciplinary Treatment Team meetings.
• Safety Leadership: Conduct quarterly safety drills and model best practices.

Skills

Leadership

Communication

Team-building

Crisis management

Education

High school diploma

Food Handler’s Permit

Job description

New Haven in Saratoga Springs, UT, on-site, seeks individuals with a passion for adolescent mental health to lead mentor teams and support shift operations. The role involves supervising mentors, onboarding staff, and delivering weekly training within a trauma-informed residential setting.

Requires 21+, HS diploma, valid driver’s license, and Utah background check. Opportunities include strong benefits and a mission-driven work environment.