Shift Lead: Trauma-Informed Care for Adolescent Girls

New Haven Residential Treatment Center; Spanish Fork (UT); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Paid parental leave

401(k) with company match

PTO & holidays

Life insurance & disability

Employee Assistance Program

Job summary

New Haven Residential Treatment Center in Spanish Fork, UT is seeking a dedicated supervisor to lead and support Mentors on shift. You will delegate tasks, onboard new staff with HR, and run weekly trainings to elevate performance in a trauma-informed, adolescent girls program.

Join a mission-driven team focused on trauma recovery, family systems, and safety. You will collaborate with therapists and nurses, monitor staff, conduct quarterly reviews, and uphold compassionate, crisis-ready care in

Qualifications

• Must be 21+, hold a high school diploma (or equivalent), a valid driver’s license with a clean record, and pass a Utah State background check.
• Commit for a minimum of 8 months and obtain a Food Handler’s Permit before starting.
• Policy knowledge of company policies, hiring and disciplinary procedures, and mentor responsibilities.
• Understanding of student challenges, behavioral disorders, and medication protocols.
• Leads by example with strong teaching, motivational, and team-building skills.
• Works effectively with interdisciplinary teams including therapists and nurses.
• Calm under pressure; capable of crisis communication and safe management of crises.

Responsibilities

• Lead with Purpose: Supervise and support Mentors during shifts, recognizing standout performance and fostering a positive team culture.
• Strategic Delegation: Assign responsibilities effectively to ensure smooth, efficient shift operations.
• Talent Onboarding: Partner with HR to identify, hire, and onboard the right candidates for long-term success.
• Thorough Orientation: Guide new hires through a structured, checklist-based on-shift orientation.
• Continuous Development: Facilitate weekly training sessions and provide ongoing coaching to elevate team performance.
• Performance Oversight: Monitor and evaluate staff performance regularly, with formal quarterly reviews.
• Accountability & Discipline: Address performance issues professionally using structured disciplinary protocols.
• Clear Communication: Share key shift updates during handoffs to maintain continuity and transparency.
• Team Representation: Advocate for your shift during interdisciplinary Treatment Team meetings.
• Safety Leadership: Conduct quarterly safety drills and model best practices to maintain a secure environment.

Skills

Leadership

Team management

Staff coaching

Crisis communication

Interdisciplinary collaboration

Education

High school diploma

Food Handler's Permit

Job description

New Haven Residential Treatment Center in Spanish Fork, UT is seeking a dedicated supervisor to lead and support Mentors on shift. You will delegate tasks, onboard new staff with HR, and run weekly trainings to elevate performance in a trauma-informed, adolescent girls program.

Join a mission-driven team focused on trauma recovery, family systems, and safety. You will collaborate with therapists and nurses, monitor staff, conduct quarterly reviews, and uphold compassionate, crisis-ready care in