Shift Supervisor, Travel Plaza — Customer Service Leader

Applegreen Travel Plazas; Springfield (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Employee Referral Bonus

Job summary

Applegreen Travel Plazas in Springfield, NJ is seeking a Shift Supervisor to lead shifts, ensure top-notch customer service, and uphold brand standards across the plaza. You will train new team members and monitor for cash handling compliance while maintaining food safety and service quality.

This role requires flexible scheduling including days, nights, weekends and holidays, with opportunities to grow into leadership and help drive performance across the team.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures and checklists.

Skills

Cash handling

Customer service

Leadership

Interpersonal skills

Job description

Applegreen Travel Plazas in Springfield, NJ is seeking a Shift Supervisor to lead shifts, ensure top-notch customer service, and uphold brand standards across the plaza. You will train new team members and monitor for cash handling compliance while maintaining food safety and service quality.

This role requires flexible scheduling including days, nights, weekends and holidays, with opportunities to grow into leadership and help drive performance across the team.