Shift Supervisor Trainee

CVS Health; Madison (MS); On-site; USD 22,041 - 31,684; Full time

Benefits offered by this job

Affordable medical plan options

401(k) plan with company matching contributions

Employee stock purchase plan

No-cost wellness programs

Flexible work schedules

Paid time off

Tuition assistance

Job summary

A leading pharmacy company in Madison is seeking a Shift Supervisor Trainee. This entry-level position prepares individuals for supervisory roles by providing training in management and customer service. Ideal candidates will have some retail experience and a High School Diploma. The role offers $16.00 – $23.00 per hour for approximately 35 hours per week, along with comprehensive benefits including medical plans and tuition assistance.

Qualifications

• Experience in a retail environment is preferred.
• A High School Diploma or equivalent is preferred but not required.

Responsibilities

• Supervise the crew by assigning and directing activities.
• Assist customers with questions and complaints, ensuring confidentiality.

Skills

Experience in retail

Education

High School Diploma or equivalent

Job description

Position Summary

The Shift Supervisor Trainee role is an entry‑level, short‑term position that prepares an employee to perform a higher‑level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee completes basic operations and management skills training and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture. Upon successful completion of the training program, trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions.

Essential Functions

• Management Work effectively with store management and store crews, supervise the crew through assigning, directing and following up of all activities, and effectively communicate information both to and from store management and crews.
• Customer Service Assist customers with their questions, problems and complaints, promote CVS customer service culture by greeting, offering help and thanking, handle all customer relations issues in accordance with company policy, and maintain customer/patient confidentiality.

Qualifications

• Experience in retail (preferred).
• High School Diploma or equivalent (preferred but not required).

Pay Range

$16.00 – $23.00 per hour.

Anticipated Weekly Hours

35 hours per week.

Benefits

We take pride in our comprehensive mix of pay and benefits, including affordable medical plan options, a 401(k) plan with company matching contributions, an employee stock purchase plan, no‑cost wellness programs, flexible work schedules, paid time off, tuition assistance, and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.