Shift Supervisor Trainee

CVS Health; Oakland (CA); On-site; USD 20,843 - 29,686; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with matching company contributions

Employee stock purchase plan

No-cost wellness programs

Tuition assistance

Flexible work schedules

Job summary

A leading health services company is looking for a Shift Supervisor Trainee in Oakland, California. This entry-level position prepares employees for higher supervisory roles and focuses on essential operational responsibilities. Candidates should have strong customer service skills, the ability to work a flexible schedule, and a high school diploma is preferred. The role includes managing store crews and assisting customers, all while supporting the CVS/pharmacy culture. This part-time role offers a pay rate of $18.34 per hour and various employee benefits.

Qualifications

• No specific required qualifications listed.
• Experience in retail preferred.

Responsibilities

• Prepare for future supervisory responsibilities.
• Lead store staff when no manager is onsite.
• Assist customers with questions and complaints.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High School Diploma or Equivalent

Job description

Position Summary

The Shift Supervisor Trainee role is an entry‑level, short‑term role that prepares an employee to perform a higher‑level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.
• Manage the store crew: work effectively with store management and store crews, supervise the store’s crew by assigning, directing and following up all activities.
• Effectively communicate information both to and from store management and crews.
• Customer Service: Assist customers with their questions, problems and complaints; promote CVS customer service culture by greeting, offering help, and thanking; handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers; maintain customer/patient confidentiality.

Required Qualifications

• No specific required qualifications listed.

Preferred Qualifications

• Experience in retail.

Education

High School Diploma or Equivalent Preferred but Not Required.

Hours and Compensation

• Anticipated weekly hours: 24
• Time type: Part time
• Pay range: $18.34 – $18.34 per hour (base hourly rate)

Benefits

• Affordable medical plan options.
• 401(k) plan with matching company contributions.
• Employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address different needs and preferences, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
• For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application Closing Date

We anticipate the application window for this opening will close on: 02/28/2026

EEO Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.