Shift Supervisor Trainee

CVS Health; Prattville (AL); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Affordable medical plan options

401(k) with company matching

Tuition assistance

Job summary

A major health care provider is seeking a Shift Supervisor Trainee in Prattville, Alabama. This entry-level position involves managing store operations, delivering exceptional customer service, and preparing for supervisory roles. Candidates should possess strong communication and analytical skills, with a flexible work schedule. The role offers part-time hours, with a pay range of $16.00 - $23.00 per hour.

Responsibilities

• Supervise the store’s crew by assigning and following up on activities.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Customer service skills

Education

High School Diploma Or Equivalent

Job description

Overview

Join to apply for the Shift Supervisor Trainee role at CVS Health.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

The Shift Supervisor Trainee is an entry‑level, short‑term role that prepares an employee to perform a higher‑level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee completes basic operations and management skills training and learns key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff and ensures that store operations run smoothly, including opening and closing procedures.

Responsibilities

• Management: Work effectively with store management and store crews; supervise the store’s crew through assigning, directing and following up of all activities; effectively communicate information between store management and crews.
• Customer Service: Assist customers with questions, problems and complaints; promote CVS customer service culture; handle customer relations issues in accordance with company policy; maintain customer/patient confidentiality.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts; willingness to work overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School Diploma Or Equivalent Preferred But Not Required.

Anticipated Weekly Hours

25

Time Type

Part time

Pay Range

The Typical Pay Range For This Role Is $16.00 - $23.00 per hour. The actual base salary offer depends on factors including experience, education, geography and other relevant factors.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address different needs and preferences, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance and retiree medical access.

For more information about benefits, visit CVS Health careers benefits page.