Shift Supervisor Trainee

CVS Health; Freeport (IL); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Affordable medical plan options

401(k) plan

Employee stock purchase plan

Wellness screenings

Confidential counseling

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Freeport, IL. This entry-level position prepares you for a supervisory role, with responsibilities including customer service and team supervision. Candidates should have strong communication and analytical skills, with a high school diploma preferred. This role offers competitive pay and benefits, along with opportunities for advancement.

Qualifications

• Deductive reasoning ability and analytical skills are essential.
• Advanced communication skills necessary for customer interaction.
• Flexible scheduling is required, including early mornings and weekends.

Responsibilities

• Supervise crew activities and store operations.
• Assist customers with questions and complaints.
• Promote a strong customer service culture.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Customer service skills

Education

High School Diploma or Equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Essential Functions

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.
• Management: Work effectively with store management and store crews, supervise the store’s crew through assigning, directing and following up of all activities.
• Customer Service: Assist customers with their questions, problems and complaints, promote CVS customer service culture.

Required Qualifications

Preferred Qualifications

• Experience in retail.

Education

High School Diploma Or Equivalent Preferred But Not Required.

Anticipated Weekly Hours

35.

Time Type

Full time.

Pay Range

The Typical Pay Range For This Role Is $16.00 - $24.00.

Benefits

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.

• Affordable medical plan options, a 401(k) plan and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.