Shift Supervisor Trainee

CVS Health; Rowlett (TX); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Affordable medical plan options

401(k) plan

No-cost wellness programs

Paid time off

Flexible work schedules

Tuition assistance

Job summary

A leading healthcare company is looking for a Shift Supervisor Trainee to prepare for higher supervisory roles. This role involves assisting store management, supervising team activities, and ensuring excellent customer service. Candidates should have communication and analytical skills, flexibility in work hours, and a high school diploma is preferred. The role offers a full-time position with a pay range of $16.00 to $24.00, along with numerous benefits including medical plans and paid time off.

Qualifications

• Strong deductive reasoning and analytical skills required.
• Advanced communication skills are essential.
• Ability to work a flexible schedule, including weekends.

Responsibilities

• Supervise store crews and direct activities.
• Assist customers with questions and complaints.
• Promote excellent customer service.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Computer skills

Flexibility in schedule

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short‑term position that prepares an employee to perform a higher‑level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Essential Functions

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information to and from store management and crews
• Assist customers with questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, and to work overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School Diploma or Equivalent Preferred but Not Required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

$16.00 - $24.00

Benefits

• Affordable medical plan options and a 401(k) plan (including company matching)
• No‑cost wellness programs, counseling and financial coaching
• Paid time off, flexible work schedules, family leave, dependent care resources and tuition assistance (subject to eligibility)

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and belongs.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.