Shift Supervisor Trainee

CVS Health; Rolesville (NC); On-site; USD 22,041 - 33,062; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with company match

Employee stock purchase plan

No-cost wellness programs

Flexible work schedules

Tuition assistance

Job summary

A leading pharmacy chain is seeking a Shift Supervisor Trainee in Rolesville, North Carolina. This entry-level position prepares employees for future supervisory roles while focusing on customer service and store management. The role includes supervising store activities and assisting customers. A High School Diploma or equivalent is preferred. This is a part-time position offering $16.00 – $24.00 per hour, depending on experience.

Qualifications

• Preferred experience in retail.

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture.
• Handle all customer relations issues in accordance with company policy.

Education

High School Diploma or Equivalent

Job description

Position Summary

The Shift Supervisor Trainee role is an entry‑level, short‑term role that prepares an employee to perform a higher‑level supervisory role, such as Operations Supervisor or Shift Supervisor. Shift Supervisor Trainees perform work directed to prepare for future supervisory responsibilities, complete basic operations and management skills training, and learn key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Essential Functions

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture (Greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

Required Qualifications

Preferred Qualifications

• Experience in retail.

Education

• High School Diploma or Equivalent – Preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

$16.00 – $24.00 per hour (base rate may vary based on experience, education, geography and other factors).

Benefits

• Affordable medical plan options, 401(k) plan with company match, and employee stock purchase plan.
• No‑cost wellness programs including screenings, tobacco cessation, weight management, confidential counseling and financial coaching.
• Benefit solutions tailored to colleague needs: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many others (subject to eligibility).

Eligibility

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Application Window

Application window closes on 02/04/2026.