Shift Supervisor & Restaurant Ops Leader

Wendy; Powder Springs (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Wendy in Powder Springs, GA is seeking a Shift Manager to lead daily operations, train crew, and oversee opening/closing procedures. The role emphasizes food safety, cash handling, and maintaining a high level of customer service in a fast-paced environment.

You will work with the management team to ensure proper shift coverage, delivery of service standards, and a positive dining experience for guests. Candidates should be at least 18, with 6+ months of relevant experience and ServSafe

Qualifications

• High School Diploma or GED or equivalent preferred.
• Must be at least 18 years old.
• 6+ months in restaurant, retail, or customer service roles.
• Certification for Open/Close Shift Manager required.
• Ability to multi-task with composure in a fast-paced environment.
• Professionalism, discretion, and customer issue resolution focus.

Responsibilities

• Lead opening/closing duties and assist daily operations.
• Train and supervise crew and Team Trainers, conduct huddles.
• Monitor food safety procedures and cash handling.
• Schedule coverage to meet service standards and shifts.
• Address VOC issues and ensure high customer service levels.
• Ensure safe, efficient, and professional restaurant environment.

Skills

Food Safety

Cash Handling

Team Leadership

Training

Multi-tasking

Communication

Education

High School Diploma or GED

ServSafe Certification

Tools

Open/Close Shift Manager Certification

Job description

Wendy in Powder Springs, GA is seeking a Shift Manager to lead daily operations, train crew, and oversee opening/closing procedures. The role emphasizes food safety, cash handling, and maintaining a high level of customer service in a fast-paced environment.

You will work with the management team to ensure proper shift coverage, delivery of service standards, and a positive dining experience for guests. Candidates should be at least 18, with 6+ months of relevant experience and ServSafe