Premium Chocolate Shop Shift Lead

Lindt & Sprüngli (Canada), Inc; Kittery (ME); On-site; USD 21,000 - 25,000; Full time

Job summary

Lindt USA is seeking a Shift Supervisor to lead a team in delivering a premium in-store experience. You will drive sales, support staff training, and ensure operational controls across inventory, cash handling, and quality policies in a fast-paced retail setting.

The role requires a strong sales background, ability to lead others, and basic math skills. Evening/weekend shifts and a focus on customer service are essential to success.

Qualifications

• Proven sales background.
• Ability to take direction and effectively delegate and execute through others.
• Basic math and/or accounting skills.

Responsibilities

• Sales responsibilities include meeting/exceeding sales plans and contributing to district targets.
• Staff development responsibilities involve training sales staff per Lindt guidelines and standards.
• Operational controls include inventory, cash handling, QA policies, and maintaining store cleanliness.

Skills

Proven sales background

Take direction and delegate

Basic math / accounting

Education

High School graduate or equivalent

Job description

Lindt USA is seeking a Shift Supervisor to lead a team in delivering a premium in-store experience. You will drive sales, support staff training, and ensure operational controls across inventory, cash handling, and quality policies in a fast-paced retail setting.

The role requires a strong sales background, ability to lead others, and basic math skills. Evening/weekend shifts and a focus on customer service are essential to success.