Shift Supervisor - Premium Retail & Team Leader

Lindt & Sprüngli USA; Arlington (VA); On-site; USD 19,320 - 27,517; Full time

Job summary

Lindt USA is seeking a Shift Supervisor to lead a high‑performing store team in Arlington, ensuring an exceptional Lindt in‑store experience for every customer. The role combines sales leadership with coaching, operational discipline, and brand stewardship in a fast‑paced retail environment.

You will drive sales, support training, manage inventory and cash processes, and ensure cleanliness and QA compliance, while maintaining Lindt standards and delivering outstanding customer service.

Qualifications

• Proven sales background.
• Ability to take direction and delegate and execute through others.
• Basic math and/or accounting skills.
• Prior retail experience preferred and ability to lift up to 50 pounds.

Responsibilities

• Meet or exceed weekly, monthly, and annual sales targets.
• Train and develop sales staff per Lindt guidelines.
• Manage inventory and cash handling; ensure QA compliance.
• Maintain store cleanliness and uphold brand standards.

Skills

Proven sales background

Ability to take direction and delegate

Basic math skills

Education

High School Graduate or equivalent

Job description

Lindt USA is seeking a Shift Supervisor to lead a high‑performing store team in Arlington, ensuring an exceptional Lindt in‑store experience for every customer. The role combines sales leadership with coaching, operational discipline, and brand stewardship in a fast‑paced retail environment.

You will drive sales, support training, manage inventory and cash processes, and ensure cleanliness and QA compliance, while maintaining Lindt standards and delivering outstanding customer service.