Shift Supervisor - Premium Chocolate Retail

Ghirardelli Chocolate Company; Nashua (NH); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Bonus potential

Job summary

Lindt USA is seeking a Shift Supervisor to lead in-store sales and guest experience. You will drive weekly and monthly sales, supervise a small team, and ensure product availability and accurate cash handling. The role requires strong customer focus and the ability to motivate staff to meet targets.

Previous retail experience and high school completion are essential. Flexibility for nights and weekends is expected to support store hours and seasonal promotions.

Qualifications

• Proven sales experience in a retail environment.
• Ability to follow direction and delegate tasks effectively.
• Basic math or accounting skills for register and POS tasks.

Responsibilities

• Meet or exceed store sales plans and contribute to district targets.
• Train and supervise staff to achieve daily, weekly and monthly goals.
• Maintain stock levels and ensure product availability for customers.
• Ensure accuracy in cash handling, POS procedures, and paperwork.
• Uphold Lindt brand standards and customer service excellence.

Skills

Proven sales background

Ability to take direction

Delegate and execute through others

Education

High School Graduate or equivalent

Job description

Lindt USA is seeking a Shift Supervisor to lead in-store sales and guest experience. You will drive weekly and monthly sales, supervise a small team, and ensure product availability and accurate cash handling. The role requires strong customer focus and the ability to motivate staff to meet targets.

Previous retail experience and high school completion are essential. Flexibility for nights and weekends is expected to support store hours and seasonal promotions.