Shift Supervisor — Premium Chocolate Retail

Lindt & Sprüngli (Canada), Inc; Conway (NH); On-site; USD 22,000 - 25,000; Full time

Job summary

Lindt USA is seeking a Shift Supervisor to lead store operations, elevate the in-store experience, and drive sales while ensuring compliance with Lindt standards.

You will train staff, manage inventory, cash handling, and daily reporting, with a focus on teamwork, customer service, and premium brand presentation.

The role requires flexibility to work nights, weekends, and holidays, and offers compensation between $16 and $18 per hour.

Qualifications

• Proven sales background and ability to drive results.
• Ability to take direction and effectively delegate and execute through others.
• Solid basic math and accounting skills for cash handling and reporting.

Responsibilities

• Achieve store sales goals and communicate sales strategies to staff.
• Train staff on Lindt guidelines, product knowledge, and customer service.
• Monitor stock levels, perform cash management, and ensure POS accuracy.
• Maintain store cleanliness and compliance with quality assurance policies.
• Escalate issues professionally to Store Management in a timely manner.

Skills

Sales background

Delegate and execute through others

Basic math/Accounting skills

Education

High School Graduate or equivalent

Job description

Lindt USA is seeking a Shift Supervisor to lead store operations, elevate the in-store experience, and drive sales while ensuring compliance with Lindt standards.

You will train staff, manage inventory, cash handling, and daily reporting, with a focus on teamwork, customer service, and premium brand presentation.

The role requires flexibility to work nights, weekends, and holidays, and offers compensation between $16 and $18 per hour.