Shift Supervisor: Pizza Team Leader & Guest Experience

MOD SUPER FAST PIZZA, LLC.; Wayne (PA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid Sick Time

Week of paid vacation

401(k) retirement

FREE pizza, salad, and beverages

Discounted gym membership

Free counseling sessions

Job summary

MOD Super Fast Pizza, LLC. in Wayne, PA, is seeking a Shift Supervisor to lead the Squad Crew and deliver fast, friendly pizzas with a personal touch. You will model MOD values, train teams, and ensure operational standards are met to create a welcoming guest experience.

You will coach and develop front-line staff, drive performance on busy shifts, and partner with the General Manager to engage the local community. This is a full-time role in a fast-paced, inclusive environment.

Qualifications

• Minimum of 1 year of customer service or restaurant leadership.
• Experience leading, coaching, training, and motivating front-line employees.
• Ability to think strategically and act tactically.

Responsibilities

• Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
• Help create a MOD vibe that our customers expect
• Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
• Demonstrate, train and coach Squad in all methods for accomplishing store tasks
• Demonstrate knowledge of all Operational Standards and resources
• Partner with General Manager to engage the board community of our restaurant

Skills

Customer service

Leadership

Coaching

Strategic thinking

Job description

MOD Super Fast Pizza, LLC. in Wayne, PA, is seeking a Shift Supervisor to lead the Squad Crew and deliver fast, friendly pizzas with a personal touch. You will model MOD values, train teams, and ensure operational standards are met to create a welcoming guest experience.

You will coach and develop front-line staff, drive performance on busy shifts, and partner with the General Manager to engage the local community. This is a full-time role in a fast-paced, inclusive environment.