Restaurant Supervisor Lead – Coach & Elevate Teams

MOD SUPER FAST PIZZA, LLC.; Wayne (PA); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Week of paid vacation

Paid Sick Time

401(k) retirement

FREE pizza, salad, and beverages

Discounted gym membership

Free counseling sessions

Job summary

MOD SUPER FAST PIZZA, LLC. is seeking a Restaurant Supervisor Lead in Wayne, PA to join the store leadership team. You will lead, coach and develop Shift Supervisors and Squad Crew while learning restaurant operations alongside the General Manager.

You will set the tone for the team, ensure welcoming service for diverse guests, and drive a culture where every ingredient is valued and every guest belongs. Over 70% of leaders are promoted internally, making MOD a place for growth.

Qualifications

• Minimum of 1 year of customer service or restaurant experience
• Must be at least 18 years old
• Previous experience coaching, teaching and inspiring others
• Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner
• Customer service skills and a proven ability to remain calm and focused

Responsibilities

• Set and sustain the tone of the shift, keeping the energy high.
• Create positive vibes and a welcoming atmosphere for both Squad Crew and customers
• Listen, acknowledge and resolve any Squad crew and/or customer concerns. Escalate issues that require resolution restaurant general manager as appropriate
• Manage shift duties checklists and address/escalate any equipment malfunctions
• Focus on the growth and well-being of the Squad and celebrate wins

Skills

Customer service

Coaching/teaching

Process enforcement

Calm under pressure

Communication

Job description

MOD SUPER FAST PIZZA, LLC. is seeking a Restaurant Supervisor Lead in Wayne, PA to join the store leadership team. You will lead, coach and develop Shift Supervisors and Squad Crew while learning restaurant operations alongside the General Manager.

You will set the tone for the team, ensure welcoming service for diverse guests, and drive a culture where every ingredient is valued and every guest belongs. Over 70% of leaders are promoted internally, making MOD a place for growth.