Shift Supervisor Management Trainee

CVS Health; Paris (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee who will support store management in executing operations and enhancing performance. This entry-level role involves developing supervisory skills through essential management training and providing excellent customer service. Successful trainees may advance to supervisory positions, contributing to the overall efficiency of store operations.

Qualifications

• Retail experience is required.
• Must have advanced communication skills.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise staff by assigning tasks and following up on activities.
• Assist customers with questions and ensure a positive shopping experience.
• Lead the staff when no manager is onsite and complete opening/closing procedures.

Skills

Analytical skills

Customer service

Communication

Deductive reasoning

Computer proficiency

Education

High school diploma or equivalent

Job description

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to develop supervisory skills, completes basic management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open supervisory positions. These roles support the store management team in executing store operations and enhancing performance while focusing on excellent customer service. When no manager is onsite, the supervisor leads the staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions:

1. Management

• Work effectively with store management and staff
• Supervise staff by assigning, directing, and following up on activities
• Communicate effectively with management and staff

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, thank)
• Handle customer relations issues per company policy, ensuring a positive shopping experience
• Maintain customer/patient confidentiality

Requirements include a high school diploma or equivalent, retail experience, deductive reasoning, analytical skills, computer proficiency, and advanced communication skills. Flexibility to work early mornings, overnights, weekends, and overtime as needed.

The pay range reflects the base hourly or annual salary, depending on the position, with actual offers based on experience, education, location, and other factors.

About the company

At CVS Health, our purpose is helping people on their path to better health through innovative health services, plans, and community pharmacy. We aim to make quality care affordable, accessible, simple, and seamless to promote overall well-being.

Notice

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