Shift Supervisor: Leading Retail Ops & Customer Care

CVS Health; Red Oak (TX); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision

Paid time off

Retirement savings

Wellness programs

Benefits eligibility

Job summary

CVS Health is seeking a Shift Supervisor in Texas to support the Store Management team, drive store execution and customer service, and lead the staff when no manager is onsite, ensuring opening and closing procedures are completed.

The role emphasizes protecting customer experience, managing merchandise, and maintaining stock, with a 40-hour weekly schedule and a competitive benefits package.

Qualifications

• Deductive reasoning, analytical and computer skills required.
• Advanced communication and supervision abilities.
• Flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Lead store staff when managers are unavailable to ensure smooth operations.
• Coordinate with store management and crews and supervise activities.
• Assist customers and address questions, problems and complaints.
• Promote CVS customer service culture and customer experience.
• Maintain confidentiality and handle customer relations per policy.
• Price, merchandise and stock shelves; manage displays and inventories.
• Reset departments following planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor in Texas to support the Store Management team, drive store execution and customer service, and lead the staff when no manager is onsite, ensuring opening and closing procedures are completed.

The role emphasizes protecting customer experience, managing merchandise, and maintaining stock, with a 40-hour weekly schedule and a competitive benefits package.