Shift Supervisor: Lead the Vibe & Guest Experience

Joe & the Juice / United States; Miami (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee Discount

Health Insurance

Free coffee

Job summary

Joe & The Juice in Miami is seeking a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the team with energy, ensure smooth operations, and deliver top-notch guest experiences while supporting the Store Manager.

You’ll mentor juicers, maintain standards, drive sales, and uphold Pink Standards across daily tasks. The role rewards hands-on leadership in a fast-paced, music-filled environment with growth opportunities within the Moneyball career path.

Qualifications

• 1–2 years of experience in a similar supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands-on approach with a team-first mindset.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Organizational skills

Communication skills

Lead under pressure

People growth mindset

Team-first mindset

Job description

Joe & The Juice in Miami is seeking a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the team with energy, ensure smooth operations, and deliver top-notch guest experiences while supporting the Store Manager.

You’ll mentor juicers, maintain standards, drive sales, and uphold Pink Standards across daily tasks. The role rewards hands-on leadership in a fast-paced, music-filled environment with growth opportunities within the Moneyball career path.