Shift Supervisor - Lead the Vibe & Guest Experience

Joe & the Juice / United States; Coral Gables (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee Discount

Health Insurance

Free coffee

Job summary

Joe & The Juice is seeking a Shift Supervisor to help keep the heartbeat of the store alive, leading the shift with energy and a focus on smooth operations. You will delegate tasks, support juicers, and ensure guest experiences are top-notch while maintaining high standards and energy on the floor.

With 1–2 years in a supervisory role and a passion for people, service, and growth, you will contribute to a fast-paced, people-centered environment that offers opportunities across cities,

Qualifications

• 1–2 years of experience in a supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands-on approach with a team-first mindset.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge - Training - Practice - Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Leadership

Communication

Teamwork

Customer Service

Stress management

Job description

Joe & The Juice is seeking a Shift Supervisor to help keep the heartbeat of the store alive, leading the shift with energy and a focus on smooth operations. You will delegate tasks, support juicers, and ensure guest experiences are top-notch while maintaining high standards and energy on the floor.

With 1–2 years in a supervisory role and a passion for people, service, and growth, you will contribute to a fast-paced, people-centered environment that offers opportunities across cities,