Shift Supervisor: Lead the Vibe & Guest Experience

Joe & The Juice; Coral Gables (FL); Sur place; USD 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Employee Discount

Health Insurance

Free coffee

Résumé du poste

JOE & THE JUICE is seeking a Shift Supervisor to keep the store heartbeat alive. You’ll lead the shift, ensure smooth operations, delegate tasks, and support the team to deliver exceptional guest experiences.

You’ll bring 1–2 years of supervisory or team lead experience, strong organizational and communication skills, and a proactive, people-first mindset. This role offers opportunities to grow across locations and roles.

Qualifications

• 1–2 years of experience in a similar supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands-on approach with a team-first mindset.

Responsabilités

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge - Training - Practice - Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Connaissances

Supervisory experience

Team leadership

Communication skills

Customer service

Pressure management

Description du poste

JOE & THE JUICE is seeking a Shift Supervisor to keep the store heartbeat alive. You’ll lead the shift, ensure smooth operations, delegate tasks, and support the team to deliver exceptional guest experiences.

You’ll bring 1–2 years of supervisory or team lead experience, strong organizational and communication skills, and a proactive, people-first mindset. This role offers opportunities to grow across locations and roles.