Shift Supervisor: Lead the Vibe & Guest Experience

Joe & the Juice / United States; Bellevue (WA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Employee Discount

Paid Sick Time

Free coffee

Job summary

JOE & THE JUICE in Bellevue, WA is looking for a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the shift, manage operations, delegate tasks, and support juicers to deliver top guest experiences while maintaining standards.

If you love fast-paced service, music, people, and turning a job into a career, this role offers growth through our Moneyball pathway and opportunities across cities and roles.

Qualifications

• 1–2 years of supervisory or team lead experience.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• Proactive, hands-on approach with a team-first mindset.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Leadership

Communication

Under pressure

People focus

Team-first

Job description

JOE & THE JUICE in Bellevue, WA is looking for a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the shift, manage operations, delegate tasks, and support juicers to deliver top guest experiences while maintaining standards.

If you love fast-paced service, music, people, and turning a job into a career, this role offers growth through our Moneyball pathway and opportunities across cities and roles.