Shift Supervisor: Lead the Vibe & Guest Experience

Joe & the Juice / United States; Redmond (WA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Tips

Employee Discount

Health Insurance

Paid Sick Time

Free coffee

Job summary

JOE & THE JUICE is a fast-paced, people-centric concept where energy and guest experience drive every shift. As a Shift Supervisor, you’ll lead the store heartbeat — directing daily operations, delegating tasks, and keeping energy high while upholding our Pink Standards.

Reporting to the Store Manager, you’ll coach juicers through training, support sales initiatives, and ensure a smooth, safe environment. This role offers a clear Moneyball career path and opportunities to grow across cities,

Qualifications

• 1–2 years of experience in a similar supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands-on approach with a team-first mindset.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Organizational skills

Communication skills

Leadership under pressure

People development

Team mindset

Job description

JOE & THE JUICE is a fast-paced, people-centric concept where energy and guest experience drive every shift. As a Shift Supervisor, you’ll lead the store heartbeat — directing daily operations, delegating tasks, and keeping energy high while upholding our Pink Standards.

Reporting to the Store Manager, you’ll coach juicers through training, support sales initiatives, and ensure a smooth, safe environment. This role offers a clear Moneyball career path and opportunities to grow across cities,