Shift Supervisor: Lead Store Operations & Customer Experience

CVS Health; Stoneham (MA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health in Stoneham, MA, is seeking a Shift Supervisor to support store management, run operations smoothly in the absence of a manager, and reinforce a customer‑first culture. You will supervise staff, ensure opening/closing tasks are completed, and help maintain merchandise presentation and pricing.

The role requires flexible hours, including mornings, overnights and weekends. This full‑time position offers a competitive hourly pay range and a benefits package, with opportunities to grow

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule incl. early mornings, overnights, weekends.

Responsibilities

• Lead store staff in absence of manager.
• Supervise crew and direct daily activities.
• Provide excellent customer service and resolve issues.
• Maintain confidentiality of customer data.
• Price merchandise and stock shelves.
• Execute displays and inventory per promotions.
• Reset departments following planograms.

Skills

Deductive reasoning

Analytical skills

Communication skills

Supervision skills

Flexible schedule

Education

High School Diploma or Equivalent

Job description

CVS Health in Stoneham, MA, is seeking a Shift Supervisor to support store management, run operations smoothly in the absence of a manager, and reinforce a customer‑first culture. You will supervise staff, ensure opening/closing tasks are completed, and help maintain merchandise presentation and pricing.

The role requires flexible hours, including mornings, overnights and weekends. This full‑time position offers a competitive hourly pay range and a benefits package, with opportunities to grow