Shift Supervisor - Lead Store Ops & Customer Service

CVS Health; Rockingham (NC); On-site; USD 35,459,000 - 51,577,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team in delivering store execution and customer service. When no manager is onsite, the Shift Supervisor leads the staff and ensures opening/closing procedures are completed.

This full-time role involves managing the crew, supervising operations, and maintaining CVS customer service standards, with a typical pay range of $16.50–$24.00 per hour and comprehensive benefits.

Qualifications

• Deductive reasoning ability, analytical and computer skills.
• Advanced communication and supervision abilities.
• Flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Management: supervise store crews and coordinate with store management.
• Customer Service: assist customers, resolve issues, uphold customer service standards.
• Merchandise/Presentation: price, stock, display and inventory weekly/promotional items.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible scheduling

Overtime responsiveness

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team in delivering store execution and customer service. When no manager is onsite, the Shift Supervisor leads the staff and ensures opening/closing procedures are completed.

This full-time role involves managing the crew, supervising operations, and maintaining CVS customer service standards, with a typical pay range of $16.50–$24.00 per hour and comprehensive benefits.