Shift Supervisor: Lead Store Ops & Customer Service

CVS Health; Springfield (MA); On-site; USD 23,419 - 35,817; Part time

Benefits offered by this job

Dental

Vision

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health is seeking a Part-time Shift Supervisor to support the Store Management team in executing store operations and delivering excellent customer service. In the absence of managers, you will lead staff, oversee opening/closing procedures, and ensure smooth daily functioning.

The role emphasizes supervisory duties, customer relations, merchandising, and adherence to company policies, with a pay range of $17.00–$26.00 per hour and a 29-hour weekly expectation.

Qualifications

• Deductive reasoning and analytical abilities.
• Strong communication and supervisory skills.
• Ability to work a flexible schedule including early mornings, overnights, weekends, and readiness to respond to urgent issues.

Responsibilities

• Lead store staff in the absence of a manager to ensure smooth operations.
• Assist customers and promote CVS customer service culture.
• Merchandise, price, stock and present merchandise; manage displays and weekly promotions.
• Ensure customer privacy and handle inquiries per company policy.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a Part-time Shift Supervisor to support the Store Management team in executing store operations and delivering excellent customer service. In the absence of managers, you will lead staff, oversee opening/closing procedures, and ensure smooth daily functioning.

The role emphasizes supervisory duties, customer relations, merchandising, and adherence to company policies, with a pay range of $17.00–$26.00 per hour and a 29-hour weekly expectation.