Shift Supervisor: Lead Store Ops & Customer Service

CVS Health; Brownsburg (IN); On-site; USD 22,730 - 33,062; Full time

Benefits offered by this job

Benefits package

Paid time off

Retirement savings options

Job summary

CVS Health is seeking a Shift Supervisor to support the store management team in delivering excellent customer service and smooth operations. You will lead staff in the absence of a manager, oversee opening and closing procedures, and help drive loyalty and store performance.

The role requires flexibility to work early morning, overnight and weekend shifts, with a base pay range of $16.50–$24.00 per hour. A comprehensive benefits package is included for full-time colleagues.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Lead store staff when no manager or supervisor is onsite; ensure opening/closing procedures are completed.
• Assist customers with questions, problems and complaints and promote CVS customer service culture.
• Price merchandise, stock shelves, and execute displays, sign-and-inventory tasks; reset departments after planograms (POGs).
• Collaborate with store management and crews to drive store execution and performance.

Skills

Analytical skills

Supervisory experience

Computer skills

Advanced communication

Education

High School diploma

Job description

CVS Health is seeking a Shift Supervisor to support the store management team in delivering excellent customer service and smooth operations. You will lead staff in the absence of a manager, oversee opening and closing procedures, and help drive loyalty and store performance.

The role requires flexibility to work early morning, overnight and weekend shifts, with a base pay range of $16.50–$24.00 per hour. A comprehensive benefits package is included for full-time colleagues.