Shift Supervisor: Lead Store Ops & Customer Service

CVS Health Corporation; Canton (GA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Job summary

CVS Health Corporation is seeking a Shift Supervisor to join the CVS/pharmacy team in Canton, GA. You will lead store staff, ensure smooth operations, and uphold exceptional customer service while opening and closing procedures.

This role requires strong problem-solving, effective communication, and flexibility to work early mornings, overnights, and weekends. The position offers comprehensive benefits and competitive hourly pay.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Support store management and drive store execution.
• Supervise the store crew with direction and follow-up.
• Communicate effectively with management and crews.
• Assist customers with questions and resolve complaints.
• Promote CVS customer service culture.
• Maintain customer/patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays and inventory; reset departments after POGs.

Skills

Deductive reasoning

Analytical skills

Customer service communication

Education

High School Diploma or equivalent

Job description

CVS Health Corporation is seeking a Shift Supervisor to join the CVS/pharmacy team in Canton, GA. You will lead store staff, ensure smooth operations, and uphold exceptional customer service while opening and closing procedures.

This role requires strong problem-solving, effective communication, and flexibility to work early mornings, overnights, and weekends. The position offers comprehensive benefits and competitive hourly pay.