Shift Supervisor: Lead Store Ops & Service

CVS Health; Cantonment (FL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Job summary

CVS Health in Cantonment, FL is seeking a Shift Supervisor to join our store leadership team. You will support store management, drive store execution, and promote exceptional customer service to build loyalty among shoppers.

You will lead staff during openings and closings, supervise daily activities, handle customer questions and complaints, ensure confidentiality, and maintain organized, well-stocked shelves per planograms. This is a full-time role with benefits.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store's crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture. (Greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Price merchandise.
• Stock shelves.
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health in Cantonment, FL is seeking a Shift Supervisor to join our store leadership team. You will support store management, drive store execution, and promote exceptional customer service to build loyalty among shoppers.

You will lead staff during openings and closings, supervise daily activities, handle customer questions and complaints, ensure confidentiality, and maintain organized, well-stocked shelves per planograms. This is a full-time role with benefits.