Shift Supervisor: Lead Store Ops & Customer Experience

CVS Health Corporation; Pilot Mountain (NC); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Job summary

CVS Health Corporation is seeking a Shift Supervisor to support the CVS Store Management team in driving store execution and customer loyalty. You will lead staff when no manager is onsite and ensure smooth operations, including opening/closing procedures.

The role emphasizes strong customer service, merchandising, and team leadership with a schedule spanning early mornings, overnights, and weekends. Competitive benefits and full-time hours are offered.

Qualifications

• Must have deductive reasoning and analytical skills.
• Advanced communication and supervision abilities.
• Flexibility to work early mornings, overnight and weekends.

Responsibilities

• Lead store staff when managers are unavailable and ensure opening/closing procedures are completed.
• Assist customers, resolve questions and complaints while upholding CVS customer service standards.
• Stock shelves, price merchandise and maintain displays per planogram.

Skills

deductive reasoning

advanced communication

supervision

Education

High School diploma

Job description

CVS Health Corporation is seeking a Shift Supervisor to support the CVS Store Management team in driving store execution and customer loyalty. You will lead staff when no manager is onsite and ensure smooth operations, including opening/closing procedures.

The role emphasizes strong customer service, merchandising, and team leadership with a schedule spanning early mornings, overnights, and weekends. Competitive benefits and full-time hours are offered.