Shift Supervisor: Lead Store Ops & Customer Experience

CVS Health; Sanborn (NY); On-site; USD 25,000 - 37,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team, drive store execution and customer service excellence. In the absence of a manager, you lead the store staff, ensure opening and closing procedures, and maintain a smooth operation consistent with CVS/pharmacy standards.

You will supervise crew, handle customer inquiries and complaints, assist with merchandising, pricing, stocking, and displays while upholding privacy and a positive shopping experience for every

Qualifications

• Deductive reasoning ability and analytical thinking.
• Strong computer skills and proficiency with basic software.
• Excellent communication and supervision capabilities.
• Ability to work flexible hours including mornings, overnights and weekends.

Responsibilities

• Lead store staff in the absence of a manager and ensure opening/closing procedures.
• Supervise activities, communicate with management and crews.
• Assist customers with questions and resolve complaints while upholding privacy.
• Merchandise, price, stock shelves and manage displays per seasonal plans.
• Maintain a positive shopping experience for CVS customers.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team, drive store execution and customer service excellence. In the absence of a manager, you lead the store staff, ensure opening and closing procedures, and maintain a smooth operation consistent with CVS/pharmacy standards.

You will supervise crew, handle customer inquiries and complaints, assist with merchandising, pricing, stocking, and displays while upholding privacy and a positive shopping experience for every