Shift Supervisor - Store Operations & Customer Experience

Hispanic Alliance for Career Enhancement; Glen Burnie (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and delivering exceptional customer service. The role leads the staff when a manager or Operations Supervisor is not onsite, ensuring opening and closing procedures are completed accurately and on time.

You will supervise crews, communicate effectively with management and team members, handle customer concerns, and maintain merchandise presentation and stock levels to promote a positive

Responsibilities

• Lead the store crew and support store management to ensure smooth operations.
• Assist customers with questions, problems, and complaints, upholding CVS customer service standards.
• Price and stock merchandise, restock shelves, and maintain displays according to planograms.

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and delivering exceptional customer service. The role leads the staff when a manager or Operations Supervisor is not onsite, ensuring opening and closing procedures are completed accurately and on time.

You will supervise crews, communicate effectively with management and team members, handle customer concerns, and maintain merchandise presentation and stock levels to promote a positive