Shift Supervisor: Lead Store Operations & Customer Service

Hispanic Alliance for Career Enhancement; O’Fallon (MO); On-site; USD 19,286 - 33,062; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in delivering exceptional store execution and customer service. You will lead staff in the absence of a manager, ensure opening and closing procedures are completed, and help maintain a safe, welcoming store environment.

Key responsibilities include supervising crew, addressing customer questions, stocking shelves, and executing promotions while upholding CVS customer service standards and confidentiality.

Qualifications

• Deductive reasoning and analytical thinking required.
• Strong communication and supervisory abilities.
• Willingness to work a flexible schedule including mornings, overnights, and weekends.

Responsibilities

• Lead store staff in absence of a manager to ensure smooth operations.
• Assist customers and address questions and complaints to uphold CVS customer service standards.
• Stock shelves, price merchandise, and execute displays and promotions following planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School diploma or equivalent

Tools

POS systems

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in delivering exceptional store execution and customer service. You will lead staff in the absence of a manager, ensure opening and closing procedures are completed, and help maintain a safe, welcoming store environment.

Key responsibilities include supervising crew, addressing customer questions, stocking shelves, and executing promotions while upholding CVS customer service standards and confidentiality.