Shift Supervisor: Lead Store Ops & Customer Service

CVS Health Corporation; Clover (SC); On-site; USD 22,000 - 33,000; Full time

Job summary

CVS Health Corporation is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence at CVS/pharmacy. You will lead staff when managers are absent, ensure opening/closing procedures, and maintain a smooth operation.

Responsibilities include supervising store crews, delivering strong customer care, merchandising, and ensuring policy adherence while maintaining confidentiality and safety standards.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule including early morning, overnight and weekend shifts.

Responsibilities

• Lead store staff when no manager is onsite and ensure opening/closing procedures are completed.
• Assist customers, resolve questions and complaints while upholding CVS customer service culture.
• Price merchandise, stock shelves, reset departments and maintain displays per planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health Corporation is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence at CVS/pharmacy. You will lead staff when managers are absent, ensure opening/closing procedures, and maintain a smooth operation.

Responsibilities include supervising store crews, delivering strong customer care, merchandising, and ensuring policy adherence while maintaining confidentiality and safety standards.