Shift Supervisor | Lead Store Ops & Customer Experience

Hispanic Alliance for Career Enhancement; Elmhurst (IL); On-site; USD 23,419 - 35,817; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer loyalty through service excellence.

When no manager is onsite, you lead the staff, ensure opening and closing procedures, and maintain daily operations to keep the location running smoothly.

You will handle customer questions, merchandise pricing, stock and displays while promoting CVS Health's commitment to safety, quality and a positive shopping experience for all customers.

Qualifications

• Strong deductive reasoning and analytical skills.
• Excellent written and verbal communication; supervisory ability.
• Willingness to work flexible shifts including early mornings, overnights and weekends.

Responsibilities

• Lead store staff in the absence of managers to ensure smooth operations.
• Deliver exceptional customer service and resolve issues per policy.
• Price, stock, and display merchandise; manage weekly promos and inventories.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer loyalty through service excellence.

When no manager is onsite, you lead the staff, ensure opening and closing procedures, and maintain daily operations to keep the location running smoothly.

You will handle customer questions, merchandise pricing, stock and displays while promoting CVS Health's commitment to safety, quality and a positive shopping experience for all customers.