Shift Supervisor: Lead Store Ops & Customer Care

CVS Health; Shrewsbury (MA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service at CVS/pharmacy. When no manager is onsite, you lead the staff, ensure smooth operations, and complete opening and closing procedures.

You will supervise crews, price merchandise, stock shelves, maintain displays, and ensure loyalty through excellent service. The role requires flexibility with early mornings, nights, and weekends, and offers 40 hours weekly with a

Qualifications

• Deductive reasoning ability and analytical skills are required.
• Advanced communication and supervision skills are essential.
• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Lead store staff when a manager or Operations Supervisor is unavailable.
• Ensure opening and closing procedures are completed correctly and on time.
• Assist customers and resolve questions or complaints to promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Retail experience

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service at CVS/pharmacy. When no manager is onsite, you lead the staff, ensure smooth operations, and complete opening and closing procedures.

You will supervise crews, price merchandise, stock shelves, maintain displays, and ensure loyalty through excellent service. The role requires flexibility with early mornings, nights, and weekends, and offers 40 hours weekly with a