Shift Supervisor — Lead Store Ops & Customer Experience

CVS Health Corporation; Kentucky; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation in Kentucky is seeking a Shift Supervisor who will support the Store Management team in driving store execution and customer service excellence. When no manager is onsite, the Shift Supervisor leads staff and ensures opening and closing procedures are completed, maintaining smooth store operations.

The role emphasizes building consumer loyalty through service, handling customer questions and complaints, and maintaining merchandising standards.

Qualifications

• Deductive reasoning ability and analytical thinking required.
• Strong communication and supervisory capabilities expected.
• Proficiency with computers and store systems mentioned as needed.
• Flexible scheduling including mornings, overnights and weekends.

Responsibilities

• Management: collaborate with store management and crews; supervise activities; communicate between teams.
• Customer Service: assist customers, resolve issues, promote a positive shopping experience.
• Merchandise/Presentation: price, stock, and reset displays per planograms and weekly promos.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Education

High School diploma or equivalent

Job description

CVS Health Corporation in Kentucky is seeking a Shift Supervisor who will support the Store Management team in driving store execution and customer service excellence. When no manager is onsite, the Shift Supervisor leads staff and ensures opening and closing procedures are completed, maintaining smooth store operations.

The role emphasizes building consumer loyalty through service, handling customer questions and complaints, and maintaining merchandising standards.