Shift Leader: Customer Experience & Store Ops

1115 Holiday CVS, L.L.C.; Dublin (NH); On-site; USD 23,000 - 33,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team, drive store execution, and build customer loyalty through exceptional service. When managers are offsite, you will lead staff, ensure smooth operations, and complete opening/closing procedures.

The role emphasizes supervising a team, maintaining store standards, and upholding CVS customer service culture, with a focus on merchandising and daily operations.

Qualifications

• Deductive reasoning and analytical thinking required.
• Advanced communication and supervision abilities.
• Flexibility to work early mornings, overnights, and weekends.

Responsibilities

• Lead store staff when manager is not on site and ensure opening/closing procedures are completed.
• Deliver excellent customer service and resolve issues per policy.
• Manage merchandise presentation and weekly promotional displays.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team, drive store execution, and build customer loyalty through exceptional service. When managers are offsite, you will lead staff, ensure smooth operations, and complete opening/closing procedures.

The role emphasizes supervising a team, maintaining store standards, and upholding CVS customer service culture, with a focus on merchandising and daily operations.