Shift Supervisor: Lead Store Operations & Customer Service

CVS Health Corporation; Hazel Park (MI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health in Hazel Park, MI is seeking a Shift Supervisor to lead store operations when managers are off-shift, ensuring opening and closing procedures are completed and customer service remains exceptional.

You will supervise the team, coordinate with management, help customers, stock and merchandise, and uphold confidentiality and quality standards while contributing to a supportive, inclusive workplace with comprehensive benefits.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts.

Responsibilities

• Lead store staff when managers are unavailable and ensure smooth operations.
• Supervise crew by directing and following up on activities.
• Assist customers and promote CVS customer service culture.
• Maintain confidentiality of customer and patient information.
• Stock shelves, price merchandise and reset departments per planograms (POGs).

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School Diploma Or Equivalent

Job description

CVS Health in Hazel Park, MI is seeking a Shift Supervisor to lead store operations when managers are off-shift, ensuring opening and closing procedures are completed and customer service remains exceptional.

You will supervise the team, coordinate with management, help customers, stock and merchandise, and uphold confidentiality and quality standards while contributing to a supportive, inclusive workplace with comprehensive benefits.