Shift Supervisor - Lead Store Ops & Customer Experience

CVS Health; Rochester (MI); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Rochester, MI is seeking a Shift Supervisor to support the Store Management team by driving store execution and loyalty through outstanding service. In the absence of a manager, you lead staff and ensure opening/closing procedures are completed efficiently.

This role emphasizes teamwork, effective communication with management, and maintaining merchandise presentation while upholding confidentiality and high service standards. Competitive pay and benefits offered.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Lead the store staff in the absence of a manager and ensure smooth operations.
• Communicate with store management and crews effectively.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture and greet customers.
• Price merchandise, stock shelves, and manage displays.
• Reset departments following planograms and oversee weekly promos.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School Diploma or Equivalent

Job description

CVS Health in Rochester, MI is seeking a Shift Supervisor to support the Store Management team by driving store execution and loyalty through outstanding service. In the absence of a manager, you lead staff and ensure opening/closing procedures are completed efficiently.

This role emphasizes teamwork, effective communication with management, and maintaining merchandise presentation while upholding confidentiality and high service standards. Competitive pay and benefits offered.