Shift Supervisor: Lead Store Excellence & Customer Service

CVS Health; Salisbury (MD); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental and Vision

Paid time off

Retirement savings options

Job summary

CVS Health seeks a Shift Supervisor to support the Store Management team in executing store operations and driving customer loyalty through excellent service. The role leads staff in the absence of a manager and ensures opening/closing procedures are completed.

Responsibilities include supervising crew, assisting customers, maintaining displays, and stock management, while upholding confidentiality and safety standards.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Flexible schedule including some early morning, overnight and weekend shifts.

Responsibilities

• Lead store staff in the absence of a manager and ensure smooth store operations.
• Assist customers with questions and issues, promoting CVS customer service culture.
• Price, stock and display merchandise; manage weekly promotional and seasonal items.
• Maintain confidentiality of customer/patient information.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible scheduling

Education

High School diploma

Job description

CVS Health seeks a Shift Supervisor to support the Store Management team in executing store operations and driving customer loyalty through excellent service. The role leads staff in the absence of a manager and ensures opening/closing procedures are completed.

Responsibilities include supervising crew, assisting customers, maintaining displays, and stock management, while upholding confidentiality and safety standards.