Shift Supervisor – Lead Store Excellence & Customer Care

CVS Health; Kimball Township (MI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Job summary

CVS Health is seeking a Shift Supervisor in Michigan to support the Store Management team in driving store execution and customer service excellence. When no manager is onsite, you lead the staff and ensure opening and closing procedures are completed, while maintaining a safe and welcoming store environment.

The role emphasizes supervising crew, communicating effectively with management, and adapting to early morning, overnight, and weekend shifts to meet store needs.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Responsibilities

• Lead store crews and work with management to ensure smooth operations.
• Assist customers, promote CVS customer service culture, and handle complaints.
• Price merchandise, stock shelves, manage displays, and track weekly and seasonal inventory.

Skills

Analytical skills

Deductive reasoning

Computer skills

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor in Michigan to support the Store Management team in driving store execution and customer service excellence. When no manager is onsite, you lead the staff and ensure opening and closing procedures are completed, while maintaining a safe and welcoming store environment.

The role emphasizes supervising crew, communicating effectively with management, and adapting to early morning, overnight, and weekend shifts to meet store needs.