Shift Operations & Customer Experience Leader

CVS Health; New Baltimore (MI); Vor Ort; USD 23.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings

Wellness programs

Zusammenfassung

CVS Health in New Baltimore, MI is seeking a Shift Supervisor to support the Store Management team, drive store execution, and build customer loyalty through exceptional service. When managers are not onsite, you lead the team, ensure opening and closing procedures, and keep operations running smoothly.

You will supervise crew, handle customer questions and complaints, maintain displays and stock, price merchandise, and support a positive shopping experience.

Qualifikationen

• Deductive reasoning and analytical skills required.
• Advanced communication and supervision skills needed.
• Flexible schedule including early mornings, overnights, weekends.

Aufgaben

• Lead store staff when no manager is onsite and ensure opening/closing procedures are completed.
• Coordinate with store management and crews; supervise activities and communicate effectively.
• Assist customers with questions and complaints and promote CVS customer service culture.

Kenntnisse

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

CVS Health in New Baltimore, MI is seeking a Shift Supervisor to support the Store Management team, drive store execution, and build customer loyalty through exceptional service. When managers are not onsite, you lead the team, ensure opening and closing procedures, and keep operations running smoothly.

You will supervise crew, handle customer questions and complaints, maintain displays and stock, price merchandise, and support a positive shopping experience.