Store Shift Supervisor - Lead Teams & Service Excellence

CVS Health; Madison Heights (MI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health in Madison Heights, MI is seeking a Shift Supervisor to support store leadership, drive execution, and build customer loyalty through superior service. This full-time role requires ensuring opening/closing procedures and maintaining a positive shopping experience.

Responsibilities include supervising crews, handling customer inquiries, merchandising, and enforcing company policies. Eligible benefits and steady scheduling align with CVS Health standards.

Qualifications

• Deductive reasoning and analytical skills required.
• Strong communication and supervisory abilities.
• Commitment to a flexible schedule including early morning, overnight and weekend shifts.

Responsibilities

• Lead store staff in absence of manager to ensure operations.
• Communicate with management and crews effectively.
• Assist customers and resolve issues per policy.
• Greet, help, and thank customers to promote good service.
• Price, stock, and display merchandise; manage weekly promotions.
• Reset departments following planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexibility

Education

High School Diploma or equivalent

Job description

CVS Health in Madison Heights, MI is seeking a Shift Supervisor to support store leadership, drive execution, and build customer loyalty through superior service. This full-time role requires ensuring opening/closing procedures and maintaining a positive shopping experience.

Responsibilities include supervising crews, handling customer inquiries, merchandising, and enforcing company policies. Eligible benefits and steady scheduling align with CVS Health standards.