Shift Supervisor: Lead Store Ops & Customer Experience

CVS Health; Northville (MI); On-site; USD 23,000 - 33,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor in Michigan to support the CVS Store Management team. The role leads the store staff when no manager is onsite, ensuring opening/closing procedures are completed and store operations run smoothly.

You will focus on delivering excellent customer service, supervising crews, maintaining merchandising standards, and protecting patient confidentiality. The position requires flexibility for early mornings, overnights and weekends, and offers a comprehensive

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication and supervision skills.
• Flexible schedule including early mornings, overnights, weekends.

Responsibilities

• Lead store staff in the absence of manager.
• Execute opening and closing procedures.
• Supervise store crew with direction and follow-up.
• Deliver excellent customer service and resolve issues.
• Maintain merchandising, pricing and inventory per plan.
• Protect customer confidentiality.
• Communicate with store management effectively.
• Stock shelves and reset displays per plan.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor in Michigan to support the CVS Store Management team. The role leads the store staff when no manager is onsite, ensuring opening/closing procedures are completed and store operations run smoothly.

You will focus on delivering excellent customer service, supervising crews, maintaining merchandising standards, and protecting patient confidentiality. The position requires flexibility for early mornings, overnights and weekends, and offers a comprehensive