Shift Supervisor — Lead Retail Operations & Service Excellence

CVS Health; Shepherdsville (KY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Colleague discounts

Job summary

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team in driving store execution and performance. You will lead the store staff when managers are not onsite and ensure opening/closing procedures are completed, while delivering excellent customer service.

The role requires strong deductive reasoning, analytical and communication skills, with flexibility to work early mornings, overnights, and weekends as needed.

Qualifications

• Deductive reasoning and analytical thinking to drive store performance.
• Strong communication and supervision abilities for team leadership.
• Proficiency with computer systems and store software.

Responsibilities

• Lead store staff in the absence of management to keep operations smooth.
• Support store management in driving store execution and performance.
• Provide excellent customer service and address customer concerns.
• Maintain confidentiality and promote a positive shopping experience.
• Oversee merchandising, pricing, stock, and displays per planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision

Education

High School diploma or equivalent

Tools

POS systems

Job description

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team in driving store execution and performance. You will lead the store staff when managers are not onsite and ensure opening/closing procedures are completed, while delivering excellent customer service.

The role requires strong deductive reasoning, analytical and communication skills, with flexibility to work early mornings, overnights, and weekends as needed.