Shift Supervisor — Customer Service & Store Operations Lead

1115 Holiday CVS, L.L.C.; United States; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical Benefits

Dental & Vision

Paid Time Off

Retirement Savings

Wellness Programs

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in delivering store execution and customer service excellence. You will lead store staff when managers are absent, ensure opening and closing procedures are completed, and help maintain a smooth operation.

This full-time role requires flexible scheduling, strong communication, and supervisory skills to promote CVS customer service culture and a positive shopping experience for CVS customers.

Qualifications

• Deductive reasoning and analytical skills required with basic computer proficiency.
• Strong communication and supervision abilities are essential.
• Flexibility to work varied shifts including mornings, overnights and weekends.

Responsibilities

• Lead store staff when managers are unavailable and ensure store operations run smoothly.
• Supervise opening/closing procedures and daily tasks, ensuring policy compliance.
• Assist customers, resolve issues, and maintain a positive shopping experience.
• Stock and merchandise upkeep, and ensure accurate pricing and displays.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in delivering store execution and customer service excellence. You will lead store staff when managers are absent, ensure opening and closing procedures are completed, and help maintain a smooth operation.

This full-time role requires flexible scheduling, strong communication, and supervisory skills to promote CVS customer service culture and a positive shopping experience for CVS customers.