Shift Supervisor: Lead Restaurant Ops & Guest Experience

Red Robin; Mays Landing (NJ); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Flexible work schedules

Discount on Red Robin food

Referral bonuses

Growth opportunities

Job summary

Red Robin is seeking a Shift Supervisor in New Jersey to manage day-to-day operations during mid and closing shifts, while upholding brand standards and guest experiences.

As part of the leadership team, you will drive guest satisfaction, ensure product quality and restaurant cleanliness, and support training and growth opportunities for fellow team members. A flexible schedule and strong communication skills are essential.

Qualifications

• High school diploma or equivalent required; some college preferred.
• 1 year of full-service restaurant experience preferred.
• Strong guest satisfaction and cleanliness standards.

Responsibilities

• Supervise daily restaurant operations during scheduled mid and closing shifts.
• Interact with guests to resolve issues and ensure a positive experience.
• Collaborate with exempt management for leadership growth and training.

Skills

Leadership

Customer service

Communication

Conflict resolution

Basic math

Reliability

Education

High school diploma or equivalent

Some college preferred

Tools

POS system

MS Office

Job description

Red Robin is seeking a Shift Supervisor in New Jersey to manage day-to-day operations during mid and closing shifts, while upholding brand standards and guest experiences.

As part of the leadership team, you will drive guest satisfaction, ensure product quality and restaurant cleanliness, and support training and growth opportunities for fellow team members. A flexible schedule and strong communication skills are essential.