Shift Supervisor — Flexible Hours & Guest Experience Lead

Red Robin; Cherry Hill Township (NJ); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Flexible work schedules

Food discount for you

25% for your family

Referral bonuses

Job summary

Red Robin in New Jersey seeks a Shift Supervisor to oversee daily restaurant operations during mid and closing shifts under exempt management. You will lead a team, ensure guest satisfaction, maintain quality and cleanliness, and drive sales.

You’ll receive on-the-job training, with opportunities for leadership growth, profit-focused goals, and a supportive culture that rewards reliability and strong interpersonal skills.

Qualifications

• Must be at least 21 years old.
• Minimum 1 year of full-service restaurant experience preferred.
• Maintain high standards of cleanliness, sanitation, food quality, and guest satisfaction.
• Strong leadership and interpersonal skills; effective supervision of peers.
• Basic math and accounting skills; strong analytical/decision-making.

Responsibilities

• Oversee daily restaurant operations during mid and closing shifts.
• Maintain high standards of cleanliness, food quality, and guest satisfaction.
• Lead and develop team members; model company values.
• Resolve guest concerns quickly and professionally.
• Assist with scheduling, cash handling, and basic reporting.
• Adhere to safety and sanitation guidelines; ensure brand standards.
• Flexible scheduling including openings, closings, weekends, and holidays.

Skills

Leadership

Communication

Guest service

Team supervision

Cash handling

Serv Safe Certified

Education

High school diploma or equivalent

Job description

Red Robin in New Jersey seeks a Shift Supervisor to oversee daily restaurant operations during mid and closing shifts under exempt management. You will lead a team, ensure guest satisfaction, maintain quality and cleanliness, and drive sales.

You’ll receive on-the-job training, with opportunities for leadership growth, profit-focused goals, and a supportive culture that rewards reliability and strong interpersonal skills.