Shift Supervisor: Lead Operations & Guest Experience

Red Robin; Norman (OK); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Flexible work schedules

Discount on Red Robin food

Referral bonuses

Career growth opportunities

Additional compensation

Job summary

Red Robin is seeking a Shift Supervisor to manage daily restaurant operations during mid and closing shifts under the supervision of exempt management. You will be an ambassador of our brand standards, resolving guest issues and driving guest satisfaction while supporting profit goals.

The role offers growth opportunities, on-the-job training, and potential to work other hourly roles as needed. Candidates should be 21+, with customer-service mindset and leadership skills, ready to thrive in a

Qualifications

• Must be at least 21 years old.
• Minimum 1 year full service restaurant experience preferred.
• Maintain high standards in cleanliness, sanitation, food quality, and guest satisfaction.
• Ability to supervise peers and demonstrate business maturity.

Responsibilities

• Manage day-to-day restaurant operations during mid and closing shifts under exempt management.
• Ambassador of Red Robin values to ensure guest loyalty and profit maximization.
• Lead guest interactions and resolve issues to maintain service quality.
• Schedule based on restaurant need and may work other hourly roles when certified.

Skills

Leadership

Guest service

Communication

Analytical skills

Supervision

Education

High school diploma or equivalent

Tools

Basic PC literacy

Job description

Red Robin is seeking a Shift Supervisor to manage daily restaurant operations during mid and closing shifts under the supervision of exempt management. You will be an ambassador of our brand standards, resolving guest issues and driving guest satisfaction while supporting profit goals.

The role offers growth opportunities, on-the-job training, and potential to work other hourly roles as needed. Candidates should be 21+, with customer-service mindset and leadership skills, ready to thrive in a